Hotel the Exchange Reviews: 86 Verified Reviews Latest 2024 | Trip.com (2024)

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Verified reviews

Had a great time at the hotel. Our room was on the 5th floor and a it had a balcony attached, we enjoyed lattes sitting there in the early morning. The cafe next door is perfect for some quick coffee. The washroom was great as well (very big for european standards). Front desk was very kind and helpful in answering questions. If you have a hard time with the stairs in Amsterdam, you'll be thankful the hotel has a small lift 😅. Be mindful room space is tight, but worth it if you prefer having a larger washroom.

The reception is super strange - after a 14 hour flight they strictly waited for check-in at 15:00 and not a minute earlier, they came at 14:53 and waited exactly 7 minutes looking at the hotel employee while he just stood and looked at the wall. Well, this is a peculiarity of Holland, for 200 euros a night in 3 stars could have tried. The room itself was not super clean, especially the dirty curtains and decorations. Along with that super comfortable bed and super location

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The hotel is conveniently located a few hundred meters from Amsterdam Central Station. The entrance of the hotel is small and needs to be carefully identified. There is an elevator. The room I live in is like an attic. The space is limited but enough. I asked for a kettle at the front desk, just for the convenience of traveling. Here, the price of hotels in this area of ​​Amsterdam is acceptable, and the most important thing is to travel conveniently and safely

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Decent location. Close to the station and the attractions. Small room but functional and clean. Good shower.

Chosen for convenience to the main train station, The Exchange was clean and comfortable no-frills accommodation with creative touches. Staff were ok and helpful when I needed a phone charger due to no USB point in the room.As it was a Sunday it was also quiet, but I imagine that's not the case on other nights, being on the main central street and from previous experience!

Seconded time stay here lovely hotel, dont have to walk to far Central Station is a short walk and others shops

Great location Hotel -Very "weird" entrance to Hotel - Room was small and bed was wall to wall - so had to "climb" over the other person to get in / out - but the bed was soooo comfy and clean. All good

I’m not sure how this hotel is reviewed so good. To me it average at best. Nothing really wrong, but not great. The bed was comfortable, and that was about the only positive thing about the hotel. Besides that, it was one step up from a hostel in my opinion. But it worked for the night. Luckily I used my rewards cash on it, but besides the location, this hotel is definitely not worth the price

Fabulous stay. Great central location. Room cleaned daily. No problems during our stay. Would certainly return and recommend.

My third stay at this hotel. My third positive experience. This is an excellent quant hotel in a great neighbourhood. Five minutes to everything. Excellent linens. Highly recommend.

Location was convenient for an early morning departure from Amsterdam Centraal. The rooms were all different, with different "fashion" designs. Our room was a bit more of a minimalist, all white look with some metal accents and switches, etc covered with white enclosures. If you are vision impaired, as I am, request to *not* get this room. The boxes are sharp on the edges and I was often unable to see them. This made it hard for me to find light switches and hooks, which was a minor inconvenience. I also walked right into one of the enclosures (covering a rail with hangers for clothing) and hit my head fairly hard. I realize that I am a bit of an outlier and this review is not necessarily applicable to everyone, but it could be of importance to a few select potential guests at this hotel.

I could not fall asleep despite earplugs because of the noise the rain was doing on dripping on the windows. The construction is not well designed and that makes a strong noise (like knocking on the window). The receptionist had no solution for this. So my night was not good. When I asked for an iron , I had to wait for a long time . And the hair dryer was difficult to find in the room. Service is below average: no motivation to help. Overall I do not recommend except if you have no other options like me.

I like the eiffel Tower view..comfy bed and the room is quite good size for two loads of room to move around.. Love it..

In late October-early November I was given a room which had no heat. It was bone-chilling cold. I caught one of the most furious colds of my life and had to seek medical attention. I relayed the situation twice to the hotel personnel, and their only action was to give me an additional comforter for the bed, nothing else. I can only assume that the hotel management either had no solution or else didn't care. I will never stay there again.

We enjoyed our stay. The room is very small, but we expected that. It is a very old building which added to its uniqueness.